The website subscription means that you were redirected to download the application via the website after watching our advertisement on social media.
If the subscription was purchased via the website, you can easily cancel the subscription by following the steps below:
1. Follow this LINK and log in to your profile;
2. Go to ‘Personal info’;
3. Go to the ‘Payments and Subscriptions tab’;
4. Find your Subscription;
5. In the top right corner, click the three dots and choose ‘Cancel’ - Press ‘Cancel Subscription‘ and answer three questions.
You can also cancel a trial or a subscription purchased on our website by contacting our Support Team at support@promova.com email at least 24 hours before the end of the trial or the then-current subscription period.