If you have made an in-app purchase via Huawei, you should reach Huawei support to request a refund.
First of all, you may view in-app purchase subscriptions by following these instructions:
- Go to Settings -> Account center -> Payment and purchases -> Subscriptions to view the automatic renewal services you have purchased in Huawei apps.
You may use this link to contact Huawei support: https://consumer.huawei.com/ph/contact-us/
Please, provide the details below so that you are assisted accordingly:
Huawei In-App Purchases transaction number (Go to Me -> Account center -> Payment and purchases -> Purchase history to check. Please include a screenshot if possible.)
If the app is a game, please also provide: